As a 3D rendering software, Lumion requires an up-to-date Windows 10 64-bit or newer computer with a fast graphics card, ample memory, and stable internet connection.

Please make sure to check our system requirements to ensure you have the best possible experience. We've also put together a few hardware guides you might find helpful:

• Which laptop PCs do you recommend for Lumion 2024?

• What kind of computer does Lumion 2024 need?

• Which graphics card do you need for Lumion 2024?

Lumion is not officially supported on Mac computers. We strongly advise running Lumion on Windows PCs as they typically can be configured with more powerful hardware that's needed for faster, efficient rendering. For more information about running Lumion on a Mac, please read this support article.

Lumion is compatible with all major CAD and 3D modeling software. Here's a complete overview.

Plus, with the free Lumion LiveSync plug-in, you can also create a real-time connection with your favorite CAD software that allows you to model and render at the same time and drive faster design decisions. This means that whenever you make changes to your 3D model, they will seamlessly be reflected in Lumion.

Lumion LiveSync is available for Sketchup, Revit, Archicad, Rhino, AutoCAD, Allplan, BricsCAD, Vectorworks, and many more.

With an active Lumion Subscription you'll never miss a beat. You'll always have an up-to-date version and easy access to the latest features and content at no additional cost. Thanks to the built-in software updater tool, you'll be prompted to download and install the most recent updates as soon as they're released.

You can install and use Lumion on multiple computers and scale the number the seats at any point throughout your subscription.

For more information on Lumion Subscriptions, please check our Support guides.

A Lumion Subscription guarantees that you have day-one access to the latest software version at no additional cost.

Plus, we offer an on-demand free onboarding and workflow optimization session to help you get started with Lumion.

Throughout your subscription, you'll have a team of architects and visualization experts by your side to help you get the best results. You can easily get in touch with our Customer care team whenever you have a question or need advice.

That's not all. You also have the flexibility to manage your license straight from your Lumion Account. You can download software updates, adjust the number of seats on your license, manage payment methods, or cancel anytime.

Yes, when you purchase a Lumion Subscription from our website, our team will reach out to you via email to help you get started.

We offer an on-demand 1-hour onboarding and workflow optimization session with tailored advice for achieving your goals. We'll assist you in exploring all the available resources for getting the most out of Lumion, such as video tutorials, articles, and guides. All this is included in your Lumion Subscription and comes at no additional cost.

Currently we only offer a 1-year and a 3-year subscription plan. Both plans are billed upfront for the duration of the subscription. The 1-year subscription renews annually, while the 3-year subscription renews after 3 years. For more details on puchasing and payments, please check this guide.

Yes, Lumion Subscriptions are floating licenses. You can install the software on multiple computers that belong to you or your practice. 

If more than one person wants to use Lumion at the same time, please consider adding more seats to your license. You can easily do this straight from your Lumion Account.

Yes, you can add or remove seats at any point throughout your subscription term.

If you purchased a Lumion Subscription via our website, you can add a new seat straight from your Lumion Account. For any new seats you add to your subscription, we calculate a prorated amount for the remaining period.

If you’d like to scale down the number of seats on your subscription, please contact our Customer Care team here.

If you purchased a Lumion Subscription via one of our local partners, please reach out to them directly for assistance. You can find the official list of Lumion resellers here.

We encourage you to upgrade your perpetual license to a Lumion Subscription and take advantage of all the latest and upcoming features and content as they are released. Active subscribers will always be on the latest version of Lumion, at no extra cost.

Plus, if you're using an earlier version of Lumion, you can take advantage of our limited time offer and save on your upgrade. Learn more about our upgrade offers here..

Easy! If you're using a perpetual Lumion license, simply enter your current license key here to see your upgrade options and prices. These are tailored to the Lumion version and number of seats you currently hold.

Your perpetual license will remain valid when you upgrade to a Lumion Subscription and you will retain the same number of seats. For more information about how the licensing system works, please check this article.